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Solutions for Living at Home announced today that it received the distinguished 2025 Best of Home Care –Leader in Experience, Provider of Choice, Employer of Choice Awards from Activated Insights, the leading firm in experience management for home care businesses and endorsed by the Home Care Association of America. The Leader in Experience Award is the highest recognition awarded by Activated Insights and is given to select home care businesses that consistently rank among the very highest in ten or more quality metrics. As a Leader in Experience, Solutions for Living at Home is now recognized among the top 10% of home care providers participating in the nationwide Activated Insights Experience Management Program and is one of only seven home care providers in South Carolina to receive this distinguished recognition.
This three-time accomplishment demonstrates Solutions’ long-term dedication to excellent care and quality improvement. Esther H. Ilderton, Director of Solutions for Living at Home, says, “To be recognized for the third consecutive year as the Leader in Experience is truly an honor and I am extremely proud of our team. They are passionate about enriching the lives of our clients.” Over a 12-month period, Solutions for Living at Home consistently received high client and caregiver satisfaction ratings in un-biased benchmarked areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. With this recognition from a national leader in home care excellence, the increasing number of families seeking in-home care can be confident they are choosing a trusted and highly regarded provider.
“It means so much to be awarded [these awards] because it shows the community recognized our commitment to those who need in-home care services. Our caregivers, scheduling team and administration work diligently to ensure we always provide each client with the best in-home care services throughout the Midlands,” says Ilderton.
Solutions works closely with Activated Insights to ensure they are continuously improving and providing top-rated care to their clients. “When we see agencies like Solutions that have so effectively provided outstanding care and employment experiences, we know we’re on the right track,” says Bud Meadows, Chief Executive Officer of Activated Insights.
As South Carolina prepares to meet the needs of a growing number of older adults who wish to age in place, home care agencies like Solutions for Living at Home – committed to providing the highest quality in-home care – will play a crucial role in ensuring seniors’ needs and desires are met within their communities.
To find out more about Solutions for Living at Home and their commitment to excellence in client experience, please visit solutionsforlivingathome.org or call (803) 223-6173.