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Caring for senior adults and others with on-going health challenges requires expertise and a thoughtful approach. This is where the distinction between a Certified Care Manager (CMC) and a Client Care Manager becomes vital. While both roles are important, a Certified Care Manager offers a deeper level of expertise, specialized training, and a broader scope of services that truly benefits the individual.

A Client Care Manager coordinates services within the home care agency, ensuring the needs are being provided with the right service plan, schedule, and caregiver. A Certified Care Manager, however, is a professional with advanced certification who manages a wide range of support and care needs. Their role includes creating comprehensive plans that consider an individual’s physical, emotional, and social well-being, going beyond the basic services offered by a home care agency.

Certification Requirements

Becoming a Certified Care Manager involves meeting strict educational and experience requirements, followed by passing a rigorous exam. Certified Care Managers must also keep up with ongoing education, ensuring they are aligned with the best practices and ethical standards in care management.

The Benefits of Certified Care Managers

A Certified Care Manager provides tailored plans that address every aspect of an individual’s life, from health and personal preferences to social needs. They ensure that support services are well-coordinated, advocating for the individual in healthcare settings, and prioritizing their dignity and autonomy.

An Example in Practice

Take Mrs. Thompson, an 82-year-old with complex health needs. Initially supported by a home care agency, her family eventually turned to a Certified Care Manager as her condition became more complicated. The CMC created a comprehensive plan that included medical appointments, home care coordination, state resources, and long-term care insurance guidance, enabling Mrs. Thompson to live comfortably and safely at home.

Announcing Solutions’ Certified Care Management Program

We are excited to announce the launch of our Certified Care Management program on October 1, 2024. This new service will provide senior adults and those with those with ongoing health challenges with the highest level of personalized, comprehensive support.